Your Work Powers Their Business. Stand Behind It.
Protecting the companies that build, host, and run technology
Technology Errors & Omissions insurance protects technology companies when the products, software, or services they deliver cause a client financial harm. Where Cyber Insurance responds to your own breach and privacy losses, Technology E&O responds to the losses your client suffers when your technology fails to perform as promised — the professional-liability exposure at the center of every software, SaaS, IT, and tech-services business.
A single failed deployment, missed service level, or defect in code can trigger a client lawsuit far larger than the fee you were paid for the work.
What Technology E&O Covers
Technology E&O typically provides coverage for:
Software & Product Defects — Claims that your software, application, or technology product failed to perform, contained errors, or caused a client financial loss.
Failed Implementations & Missed Deadlines — Allegations that a project was delivered late, incomplete, or not as specified, causing the client damages.
Negligent Professional Services — Claims arising from IT consulting, integration, managed services, or other technology work performed on a client's behalf.
Service Outages & Performance Failures — Downtime or interruptions in a hosted platform, SaaS product, or managed environment that cause a client business loss.
Breach of Contract & Unmet Warranties — Covered claims that your work did not meet contractual promises or performance warranties.
Media & Intellectual Property Liability — Claims of copyright, trademark, or other IP infringement arising from your technology, content, or services.
Defense Costs — Attorney fees, expert costs, and legal defense — often the largest part of a technology dispute, even when the claim has no merit.
Technology E&O vs. Cyber Insurance
These two coverages are frequently confused and are often written together, but they protect against very different losses:
Technology E&O covers your client's losses when your technology or professional work fails them — defects, outages, failed projects, negligent services.
Cyber Insurance covers your own losses from a data breach, ransomware event, or privacy incident — notification, forensics, extortion, and business interruption.
Most technology companies need both. A SaaS provider, for example, faces client lawsuits when the platform fails (Technology E&O) and faces its own recovery costs when that platform is breached (Cyber). We help align the two so there are no gaps where one policy ends and the other should begin. See our Cyber Insurance page for the breach-and-privacy side of the exposure.
What It Does Not Cover
Technology E&O commonly excludes:
Bodily injury and property damage (covered under General Liability)
Your own data-breach and privacy-response costs (covered under Cyber)
Intentional, fraudulent, or dishonest acts
Guarantees of future profitability or cost savings
Prior known claims or circumstances
Disputes over fees you are owed
Coverage depends heavily on how the policy defines your "technology services" and "technology products."
Who Needs Technology E&O?
Technology E&O is essential for businesses that:
Develop, license, or sell software or applications
Provide SaaS, PaaS, or cloud-hosted platforms
Offer IT consulting, managed services, or systems integration
Design, build, or maintain websites and digital products
Provide data hosting, processing, or analytics services
Deliver technology staffing or development on a client's behalf
If a client relies on your technology to run their business, your work carries professional-liability exposure.
How Coverage Is Structured
Technology E&O is typically written on a claims-made basis and structured with:
Combined technology products and services coverage
Blended E&O and Cyber forms for technology risks
Per-claim and aggregate limits with a retention
Coverage tied to the policy's definition of your technology operations
Optional media and intellectual property extensions
Underwriting focuses on your contracts, service levels, and quality-control practices.
Real-World Claim Examples
A software bug corrupts a client's data and halts their operations
A SaaS platform suffers extended downtime, costing a client revenue
An IT integration project is delivered late and over scope
A client alleges delivered software never met the agreed specifications
A competitor claims your product infringes its intellectual property
In each case, the legal defense alone can exceed the value of the original contract.
Why Proper Placement Matters
Technology E&O coverage varies widely based on:
How "technology services" and "products" are defined
Whether Cyber is blended in or written separately
Contractual-liability and warranty carve-backs
Media and IP coverage inclusions
Retroactive dates and prior-acts coverage
A policy that does not match how your company actually makes money can leave your most important work uninsured.
Our Approach
At Cory Washington & Co., we align Technology E&O with the real way your business delivers value — the contracts you sign, the service levels you promise, and the products you ship. We help technology companies understand where E&O ends and Cyber begins, and structure both so a single incident is fully answered.
Standing behind your work starts with coverage built around it.
All insurance descriptions on this website are provided by Cory Washington & Co. LLC strictly for general informational purposes. They are not intended to be, and should not be relied upon as, legal, financial, or insurance advice. The information presented is general in nature and does not guarantee the availability, terms, conditions, or scope of any insurance coverage. Actual coverage is determined solely by the specific policy language issued by the insurer and remains subject to underwriting approval. Nothing on this website creates or implies an agent-client relationship, binds coverage, or alters any existing policy. Cory Washington & Co. LLC expressly disclaims any liability for actions taken, or not taken, based on the content provided here. For advice regarding your particular situation, please consult directly with a licensed insurance professional at Cory Washington & Co. LLC or another qualified insurance professional, and always review your policy documents in full.
See what to confirm in a technology e&o policy — what's standard, what's often limited, and what to add if needed — plus the gap most often missed, in the Technology E&O Policy Feature Checklist.
Complete the Technology E&O Supplemental online in a few guided steps, download the fillable PDF, or browse all applications.
Frequently Asked Questions
How do I get technology e&o insurance through Cory Washington & Co.?
Request a quote or contact our team. We start with a short conversation about your operations, analyze your exposures, then negotiate technology e&o insurance across multiple carriers that compete for your account and present options with the trade-offs explained. Cory Washington & Co. LLC is licensed in all 50 states.
What drives the cost of technology e&o insurance?
There is no flat rate. The cost of technology e&o insurance reflects your industry, your size (payroll and revenue), your claims history, and the limits and deductibles you choose. We market your account to multiple carriers, compare the real quotes side by side, and explain what is driving each number so you can weigh coverage against price with confidence.
Do I need technology e&o insurance?
It depends on your situation. Some coverage is required by law; more often, technology e&o insurance is required by a contract, lease, lender, or client before they will do business with you — and even when it is not mandated, it guards against exposures that can be severe. We review your operations and obligations and tell you plainly what you need and why.
What if another agency has already declined or non-renewed my coverage?
Difficult, specialty, and previously-declined placements are a core part of our work. We access excess & surplus (E&S) and specialty markets that many generalist agencies cannot, and we explain the trade-offs clearly so you can decide with confidence.
Available in all 50 states. See how requirements differ in California, Texas, Florida, New York, or choose your state.