Continuing Care Retirement Community Insurance Coverage Checklist
The coverages a continuing care retirement community business may carry — core, prevalent, and situational — why each matters, and the gap most often missed.
Pull out your current policy and check the box next to any coverage you can confirm is already in place — anything unchecked is worth a quick conversation with your advisor. Coverage checklist for continuing care retirement communities (life plan communities). Priorities reflect typical exposure for this class; confirm against your actual operations.
Tick each coverage you can confirm you carry — anything left unticked is a good question for your next policy review.
| Have it? | Coverage | Why this business needs it | Priority |
|---|---|---|---|
| Healthcare Professional Liability — All Levels | Covers assisted living, memory care, and skilled nursing claims on one campus. | Core | |
| General Liability | Covers independent living residents, guests, and amenities. | Core | |
| Directors & Officers Liability | Covers board decisions on fees, reserves, and refunds that residents challenge. | Core | |
| Property — Blanket Replacement Cost | Covers large, multi-building campuses; add storm or quake where needed. | Core | |
| Business Income & Resident Relocation | Pays lost revenue and costs to house residents after an evacuation. | Core | |
| Umbrella / Excess Liability | Combined exposure across every level of care. | Core | |
| Workers' Compensation | Covers a large care, dining, and maintenance workforce. | Core | |
| Abuse & Molestation | Memory care and skilled nursing residents raise abuse exposure. | Prevalent | |
| Commercial Auto | Covers resident shuttles and transportation. | Prevalent | |
| Employment Practices & Fiduciary Liability | Large workforce and employee benefit plans. | Prevalent | |
| Cyber / Privacy Liability | Covers resident financial and health records. | Prevalent |
The coverage gap most often missed
The gap most often missed by life plan communities is D&O coverage for entrance-fee disputes. Residents have sued boards and parent entities for breach of fiduciary duty and fraudulent transfer over refundable fees, and at least 16 CCRC bankruptcies since 2020 erased about $190 million in fees. Nonprofit D&O forms can exclude contract and insolvency claims. Confirm how your policy treats residency-contract and refund claims.
Send us the checklist and we'll review your continuing care retirement community coverage line by line, then market it across multiple carriers that compete for your account.
Related: Continuing Care Retirement Community (CCRC) Insurance · Continuing Care Retirement Community Supplemental (apply) · All coverage checklists
Frequently asked questions
What insurance does a continuing care retirement community business need?
The core coverages for a continuing care retirement community business are Healthcare Professional Liability — All Levels, General Liability, Directors & Officers Liability, Property — Blanket Replacement Cost, Business Income & Resident Relocation, Umbrella / Excess Liability, Workers' Compensation. This checklist also lists the prevalent and situational coverages worth considering, with a plain-English note on why each matters.
Is this checklist insurance advice?
No. It is a free educational tool to help you have a more informed conversation with a licensed professional. It affords no coverage and is not insurance, legal, or financial advice — only your actual policy language governs what is and isn't covered.
Can Cory Washington & Co. review my continuing care retirement community coverage?
Yes. Share your checklist and we'll review your program line by line, market your account across multiple carriers, and explain the trade-offs in plain English. Cory Washington & Co. LLC is licensed in all 50 states.
This checklist is a free educational tool from Cory Washington & Co. to help you review your own coverage and have a more informed conversation with a licensed insurance professional. It is general information only — not insurance, legal, or financial advice, and not a recommendation to buy, change, or cancel any policy. Coverage terms, availability, limits, and requirements vary by policy, carrier, and state, and only the language in your actual policy governs what is and isn’t covered. Checking or leaving blank any item above does not indicate that you are adequately insured or under-insured. Using this checklist does not create a client, agency, or fiduciary relationship. Always consult a licensed professional about your specific situation.