Managing Properties. Minimizing Risk. Maximizing Trust.
Protecting owners, tenants, and managed assets
Property management operations involve serving as the operational and legal intermediary between property owners and tenants — handling leasing, maintenance, vendor coordination, rent collection, and compliance. From professional liability and tenant disputes to premises injuries and employment claims, property management risk extends across every property, decision, and relationship in the portfolio. Whether managing a single asset or hundreds of units, exposures can arise from management decisions, maintenance oversight, or third-party contractor activity.
Properly structured insurance is essential to protect the management company, property owners, tenant relationships, and long-term portfolio stability.
Key Risks in Operations
Professional liability from management errors or negligence claims
Tenant bodily injury or habitability allegations
Owner disputes over property performance or financial decisions
Vendor and contractor activity on managed properties
Employee injuries during property operations
Discrimination or fair housing violations
Cyber exposure from tenant data and financial records
Losses can arise even when the business is professionally managed.
Core Coverages
Professional Liability / Errors & Omissions — Covers claims alleging management errors, negligence, lease administration failures, or improper financial handling.
General Liability — Protects against bodily injury and property damage claims arising from property operations and tenant interactions.
Commercial Property — Protects office assets, business equipment, and contents from covered physical losses.
Workers’ Compensation — Provides coverage for employee injuries occurring during property management operations and site visits.
Employment Practices Liability — Covers employment-related claims from staff, including discrimination, wrongful termination, and harassment.
Cyber Liability — Covers data breaches involving tenant records, payment data, and sensitive financial information.
Umbrella / Excess Liability — Provides additional limits for severe professional liability or bodily injury claims across the managed portfolio.
What’s Commonly Overlooked
Insurance programs are often weakened by:
Missing professional liability — the single most important coverage for property managers
No employment practices liability despite managing staff across multiple locations
Inadequate cyber coverage for tenant portals and payment systems
Failure to separate property management liability from owner’s property coverage
Gaps between the management company policy and individual property policies
Insufficient limits required by owner agreements or lender requirements
These issues typically surface at claim time — not before.
An owner alleges improper lease enforcement caused financial loss
A tenant is injured due to a delayed or failed maintenance response
A fair housing complaint is filed alleging discriminatory practices
A data breach exposes tenant payment and personal information
An employee is injured during a property inspection or maintenance visit
Even a single claim can disrupt operations, damage client relationships, or impact cash flow.
Why Proper Placement Matters
Coverage varies significantly based on:
Number of properties managed and portfolio size
Property types (residential, commercial, HOA, mixed-use)
Employee count and operational structure
Owner agreement terms and indemnification requirements
State-specific property management licensing requirements
Improper placement can lead to uncovered claims, contract losses, or regulatory exposure.
Our Approach
At Cory Washington & Co., we structure property management insurance programs around the professional, multi-party nature of the business. We coordinate errors and omissions, liability, employment practices, cyber, and workers’ compensation coverage to protect the management company — not just the properties it manages.
Managing properties. Protected at every level.
Not sure your coverage is complete? Run the Property Management Coverage Self-Review Checklist — tick what you can confirm, and walk into your next policy review informed.
Download the fillable Habitational & Residential Supplemental to start your submission, or browse all applications.
Frequently Asked Questions
How do I get property management business insurance through Cory Washington & Co.?
Request a quote or contact our team. We start with a short conversation about your operations, analyze your exposures, then negotiate property management business insurance across multiple carriers that compete for your account and present options with the trade-offs explained. Cory Washington & Co. LLC is licensed in all 50 states.
What drives the cost of property management business insurance?
Premiums vary from business to business. The main drivers of property management business insurance pricing are the nature of your operations, your revenue and payroll, your loss history, and the limits you carry. Rather than quote a flat figure, we negotiate across several markets and walk you through the options, so you only pay for the protection you actually need.
Do I need property management business insurance?
Requirements vary. Property management business insurance may be mandated by statute, or required under your contracts, leases, or loan agreements — and in many cases it is simply prudent given the risks involved. We look at your specific obligations and exposures, then recommend the coverage and limits that fit.
What if another agency has already declined or non-renewed my coverage?
Difficult, specialty, and previously-declined placements are a core part of our work. We access excess & surplus (E&S) and specialty markets that many generalist agencies cannot, and we explain the trade-offs clearly so you can decide with confidence.
Available in all 50 states. See how requirements differ in California, Texas, Florida, New York, or choose your state.