IT Services & MSP Insurance Coverage Checklist
The coverages an it services & msp business may carry — core, prevalent, and situational — why each matters, and the gap most often missed.
Pull out your current policy and check the box next to any coverage you can confirm is already in place — anything unchecked is worth a quick conversation with your advisor. Coverage checklist for managed service providers and IT services firms. Priorities reflect typical exposure; confirm against client count and security services.
Tick each coverage you can confirm you carry — anything left unticked is a good question for your next policy review.
| Have it? | Coverage | Why this business needs it | Priority |
|---|---|---|---|
| Technology E&O (incl. Network Security Liability) | Covers client claims when the MSP's services or access cause a breach or outage. | Core | |
| First-Party Cyber | Covers the MSP's own breach response, ransomware, and business interruption. | Core | |
| Contingent / Dependent Business Interruption | Covers losses when an RMM or software vendor is compromised. | Prevalent | |
| Commercial General Liability | Covers bodily injury and property damage at client sites. | Core | |
| Crime / Social Engineering | Covers funds lost to fraud and fake invoices. | Prevalent |
The coverage gap most often missed
The most commonly missed gap for this class is E&O limits sized for a multi-client event. In the 2021 Kaseya attack, ransomware spread through a remote-management tool to about 50-60 MSPs and up to 1,500 of their clients at once — and each client can bring its own claim. MSPs should confirm their technology E&O includes network security liability, that aggregate limits fit their client count, and that phishing-resistant MFA and segmentation are in place across every client tool.
Send us the checklist and we'll review your it services & msp coverage line by line, then market it across multiple carriers that compete for your account.
Related: IT Services & MSP Insurance · IT Services & MSP Supplemental (apply) · All coverage checklists
Frequently asked questions
What insurance does an it services & msp business need?
The core coverages for an it services & msp business are Technology E&O (incl. Network Security Liability), First-Party Cyber, Commercial General Liability. This checklist also lists the prevalent and situational coverages worth considering, with a plain-English note on why each matters.
Is this checklist insurance advice?
No. It is a free educational tool to help you have a more informed conversation with a licensed professional. It affords no coverage and is not insurance, legal, or financial advice — only your actual policy language governs what is and isn't covered.
Can Cory Washington & Co. review my it services & msp coverage?
Yes. Share your checklist and we'll review your program line by line, market your account across multiple carriers, and explain the trade-offs in plain English. Cory Washington & Co. LLC is licensed in all 50 states.
This checklist is a free educational tool from Cory Washington & Co. to help you review your own coverage and have a more informed conversation with a licensed insurance professional. It is general information only — not insurance, legal, or financial advice, and not a recommendation to buy, change, or cancel any policy. Coverage terms, availability, limits, and requirements vary by policy, carrier, and state, and only the language in your actual policy governs what is and isn’t covered. Checking or leaving blank any item above does not indicate that you are adequately insured or under-insured. Using this checklist does not create a client, agency, or fiduciary relationship. Always consult a licensed professional about your specific situation.