"Compassionate Care Starts With Complete Coverage."
Protecting clients, caregivers, and in-home care operations
Home health aide operations involve delivering personal care, assistance with daily living, and health-related services to elderly, disabled, or recovering clients inside their private residences. From professional liability and abuse allegations to worker injuries and client property damage, home health aide risk is intimate, trust-dependent, and tied to the vulnerability of the individuals being served. Whether operating as an independent caregiver or managing a home health aide staffing agency, exposures can arise from caregiving decisions, physical assistance activities, or the one-on-one environments in which care is delivered.
Properly structured insurance is essential to protect clients, caregivers, professional credentials, and the caregiving relationships that vulnerable individuals depend on.
Key Risks in Operations
Professional liability from caregiving errors, medication assistance mistakes, or improper care
Abuse or neglect allegations involving elderly, disabled, or vulnerable clients
Client falls, injuries, or adverse outcomes while under the aide's supervision
Employee injuries from physically demanding patient assistance and transfers
Client property damage or loss while the aide is in the home
Auto accidents while transporting clients to appointments or errands
State licensing and Medicaid compliance requirements
Losses can arise even when the business is professionally managed.
Core Coverages
Professional Liability — Covers claims alleging caregiving errors, improper assistance, or failure to prevent foreseeable client harm.
General Liability — Protects against bodily injury and property damage claims arising from in-home care operations at client residences.
Sexual Abuse & Molestation Liability — Protects against allegations of abuse or misconduct involving vulnerable clients — elderly, disabled, or cognitively impaired individuals.
Workers Compensation — Provides coverage for aide injuries from patient transfers, falls, and the physical demands of in-home caregiving.
Commercial Auto / Non-Owned Auto — Covers vehicles used to transport clients to medical appointments, errands, or activities.
Commercial Crime / Employee Dishonesty — Covers theft of client property or financial assets by aides working inside private residences.
Umbrella / Excess Liability — Provides additional limits for severe abuse, professional liability, or bodily injury claims.
What's Commonly Overlooked
Insurance programs are often weakened by:
Missing sexual abuse and molestation liability for caregivers working alone with vulnerable clients
No employee dishonesty coverage despite aides having unsupervised access to client homes
Inadequate professional liability for medication assistance and caregiving error claims
Gaps in auto coverage for aides transporting clients in personal or client vehicles
Missing workers compensation for physically demanding patient transfer and mobility assistance
Failure to meet state Medicaid or home health agency licensing insurance requirements
These issues typically surface at claim time — not before.
A client falls while being assisted and sustains a serious injury
An aide is accused of stealing cash or valuables from a client's home
A medication error causes an adverse health event for a client
An aide is injured during a patient transfer and requires medical treatment
An abuse allegation is filed by a client's family member
Even a single claim can disrupt operations, damage client relationships, or impact cash flow.
Why Proper Placement Matters
Coverage varies significantly based on:
Independent aide vs. home health staffing agency
Client population (elderly, disabled, post-surgical, pediatric)
Scope of services (personal care, skilled care, companionship)
State licensing and Medicaid contract requirements
Whether client transportation is provided
Improper placement can lead to uncovered claims, contract losses, or regulatory exposure.
Our Approach
At Cory Washington & Co., we structure home health aide insurance programs around the intimate, trust-dependent, and high-vulnerability nature of in-home caregiving. We coordinate professional liability, abuse coverage, crime, workers compensation, and auto protection to ensure caregivers and the clients they serve are fully protected.
Compassionate care. Complete protection.
Available in all 50 states. See how requirements differ in California, Texas, Florida, New York, or choose your state.