"First Class Service Deserves First Class Protection."
Protecting passengers, drivers, and transportation operations
Livery operations involve transporting passengers for hire in a scheduled or on-demand capacity — including black car services, limousines, charter vehicles, and private transportation companies. From auto accidents and passenger injuries to regulatory compliance and driver liability, livery risk is vehicle-driven, passenger-facing, and closely regulated at the state and municipal level. Whether operating a single luxury vehicle or a full livery fleet, exposures can arise from vehicle operation, driver conduct, passenger interactions, or the contractual obligations of transportation agreements.
Properly structured insurance is essential to protect passengers, drivers, vehicles, operating licenses, and the reputation that drives corporate and private transportation accounts.
Key Risks in Operations
Auto accidents involving livery vehicles and passenger injuries
Third-party bodily injury or property damage from vehicle operations
Driver liability and conduct-related passenger claims
Vehicle theft or physical damage to high-value livery fleet assets
Regulatory compliance requirements from state and municipal licensing authorities
Contractual liability requirements from corporate or institutional clients
Employee or driver injuries during vehicle operation or passenger assistance
Losses can arise even when the business is professionally managed.
Core Coverages
Commercial Auto / Livery Auto — Covers livery vehicles, limousines, and fleet cars for liability and physical damage — specifically rated for passenger-for-hire operations.
General Liability — Protects against bodily injury and property damage claims arising from livery operations beyond vehicle incidents.
Hired & Non-Owned Auto — Covers liability for vehicles rented or driven by employees not on the primary commercial auto policy.
Workers Compensation — Provides coverage for driver and employee injuries during vehicle operation and passenger service.
Garage Keepers Liability — Covers damage to client or third-party vehicles while in the livery company's care, custody, or control.
Umbrella / Excess Liability — Provides additional limits for severe passenger injury, multi-vehicle accident, or high-value liability claims.
What's Commonly Overlooked
Insurance programs are often weakened by:
Using personal or standard commercial auto instead of livery-rated coverage
Missing hired and non-owned auto for contracted or substitute drivers
Inadequate liability limits required by corporate client or municipal contracts
No garage keepers liability for vehicles stored or serviced by the operation
Gaps in workers compensation for drivers classified as independent contractors
Insufficient physical damage coverage for high-value luxury fleet vehicles
These issues typically surface at claim time — not before.
A livery vehicle is involved in an accident injuring a passenger and a third party
A client's vehicle is damaged while stored at the livery facility
A driver is injured assisting a passenger with luggage
A high-value limousine is stolen from an unsecured location
A corporate client files a claim after a driver fails to meet a scheduled transportation obligation
Even a single claim can disrupt operations, damage client relationships, or impact cash flow.
Why Proper Placement Matters
Coverage varies significantly based on:
Fleet size and vehicle types (sedans, SUVs, limousines, vans)
Employee vs. independent contractor driver structure
Types of clients served (corporate, private, event, airport)
State and municipal livery licensing and insurance requirements
Whether vehicles are garaged or stored at a company facility
Improper placement can lead to uncovered claims, contract losses, or regulatory exposure.
Our Approach
At Cory Washington & Co., we structure livery insurance programs around the passenger-carrying, fleet-driven nature of professional transportation services. We coordinate livery auto, general liability, workers compensation, and umbrella coverage to ensure every vehicle, every driver, and every passenger is fully protected.
First-class service. First-class protection.
Available in all 50 states. See how requirements differ in California, Texas, Florida, New York, or choose your state.