"Every Delivery Matters. Every Route Covered."
Protecting drivers, cargo, and delivery operations
Courier operations involve the pickup, transport, and delivery of packages, documents, and goods across local, regional, or national routes — often on tight timelines and in high-traffic environments. From auto accidents and cargo loss to delivery disputes and employee injuries, courier risk is transit-driven, time-sensitive, and vehicle-dependent. Whether operating a single-driver courier service or a multi-vehicle delivery fleet, exposures can arise from vehicle operation, cargo handling, driver conduct, or client contract requirements.
Properly structured insurance is essential to protect cargo, drivers, vehicles, client relationships, and the revenue that depends on every successful delivery.
Key Risks in Operations
Auto accidents involving delivery vehicles during courier operations
Cargo loss, theft, or damage during pickup, transit, or delivery
Employee injuries during physically demanding delivery operations
Client disputes over lost, late, or damaged deliveries
Theft of packages or cargo from vehicles or delivery locations
Contractual liability requirements from business or institutional clients
DOT and state commercial vehicle regulatory compliance requirements
Losses can arise even when the business is professionally managed.
Core Coverages
Commercial Auto — Covers delivery vehicles, vans, and fleet cars for liability and physical damage arising from courier operations.
Cargo / Inland Marine — Covers goods, packages, and documents in the courier's care, custody, and control during transit and delivery.
General Liability — Protects against bodily injury and property damage claims arising from courier operations at pickup and delivery locations.
Workers Compensation — Provides coverage for driver and courier injuries from vehicle accidents, lifting, and the physical demands of delivery work.
Commercial Crime — Covers theft of cargo or business assets by employees during delivery operations.
Non-Owned Auto / Hired Auto — Covers liability for drivers using personal or rented vehicles for courier operations not covered under a standard commercial policy.
Umbrella / Excess Liability — Provides additional limits for severe auto liability or cargo loss claims on high-value or sensitive delivery accounts.
What's Commonly Overlooked
Insurance programs are often weakened by:
Relying on personal auto insurance for vehicles used in commercial courier operations
Missing cargo coverage for goods lost or damaged during transit
No non-owned auto coverage for drivers using personal vehicles for deliveries
Inadequate workers compensation for physically demanding driver and courier roles
Gaps in crime coverage for employee cargo theft during deliveries
Insufficient auto limits for fleet operations or high-value cargo routes
These issues typically surface at claim time — not before.
A delivery vehicle is involved in an at-fault accident injuring another driver
A high-value package is stolen from the vehicle during a delivery route
A driver is injured in a slip-and-fall while delivering at a client location
A client alleges cargo was damaged or lost during transit
A driver using a personal vehicle for deliveries is involved in an accident with no commercial coverage
Even a single claim can disrupt operations, damage client relationships, or impact cash flow.
Why Proper Placement Matters
Coverage varies significantly based on:
Fleet size and vehicle types used
Types of cargo delivered (documents, packages, medical, high-value goods)
Employee vs. independent contractor driver model
Local, regional, or interstate delivery operations
DOT authority and commercial vehicle regulatory requirements
Improper placement can lead to uncovered claims, contract losses, or regulatory exposure.
Our Approach
At Cory Washington & Co., we structure courier insurance programs around the vehicle-dependent, cargo-driven nature of professional delivery operations. We coordinate commercial auto, cargo, liability, and workers compensation coverage to ensure every driver, every vehicle, and every delivery is protected from pickup to drop-off.
On time. On route. Fully covered.
Available in all 50 states. See how requirements differ in California, Texas, Florida, New York, or choose your state.